FREQUENTLY ASKED QUESTIONS
Your honey has not gone bad! In fact, this is a sign that you have pure, raw honey.
- Put your honey container in a sauce pot or bowl.
- Fill the bowl with enough warm water (95°F to 110°F) to reach the level of honey in the container.
- Wait for about five minutes. Stir your honey.
- Repeat Step 3 until the honey has returned to a liquid consistency.
Why does this happen? It depends on what flowers our bees were visiting. The speed of crystallization of honey is affected by the balance of sugar — glucose and fructose — in the honey, the amount of pollen in the honey, and its storage temperature (among other factors). Many of these factors are related to the original flowers!
Be sure to contact us if you have any questions about your honey.
We try to pack and ship orders within three business days. We are a small operation, however, and we may occasionally take a few additional days if we are backed up. We will send you confirmation by e-mail when your order has shipped.
We generally use Priority Mail, so you can track your order once it ships.
For CSA shares, exact dates will depend on the apple maturity, which varies based on the weather and other factors. We will contact CSA subscribers with dates when we know them.
Yes! If you plan to purchase more than 40 of the same item, please contact us first. We do offer discounts on larger purchases, and we want to be sure we can prioritize your order.
Note that we do not sell honey in bulk containers (e.g. buckets) at this time.
We do our best to bring you the best of our products. Because we sell natural, perishable products that will vary from item to item and harvest to harvest, we generally do not accept returns.
However, we do guarantee all of our products to be free from defects. If you think a product is defective, please contact us from this page within three calendar days of delivery of the package, and we will be happy to assist you! (Don’t send anything back until you hear from us.)
Please refer to our Shipping and Returns policy for details. For CSA subscriptions, please see the Community Share Agreement.
We harvest fresh products every year from our farm and bee yards. If we run out of our inventory, we’re just as anxious for a new season as you are! We do not take back-orders for most items (the weather and the bees don’t always cooperate), but please sign-up to our mailing list so we can contact you when we have more ready to go. We do offer back-orders on candles, however.
We are committed to caring for our farm and the environment — and pollinators like our bees.
Farming is a challenging balance between the weather, insects, and income. We care for the environment that sustains our trees, and we want to keep our trees healthy. That means we need to make scientifically and economically informed choices about handling insects and disease. We want to preserve, enjoy, and share our apples in a sustainable way.
We keep current with contemporary scientific strategies to monitor and control insects and disease at our orchard. These things include:
- Scouting for disease and insects before they become a threat to our crop;
- Using natural insect predators when possible; and
- Ensuring that any treatment we apply is the minimum necessary, and the least hazardous possible, to maintain our orchard’s health.
That’s good for the environment, good for the community, and good for business. It’s also good for our bees!
Given the tightrope that we walk, we use a strategy called “IPM” to provide quality produce and maintain a quality environment. (See here for more resources on the topic. ) This is different than “certified organic,” which is a regulatory term that limits the approaches that growers may use to maintain a healthy orchard. We carefully evaluate current strategies to care for our piece of good earth.
We will offer CSA subscriptions for our apples. They are seasonal, diverse, and cannot be easily found in more traditional venues. (Our honey, candles, and lavender may be purchased directly from our website.)
Outside the Lunchbox
No commitment now! Read about CSA and the CSA agreement. Your information is protected by our Privacy Policy.
Benefits
Community Supported Agriculture (CSA) is a way to connect to local, seasonal food directly from small, local growers. You subscribe to “shares” from a specific grower (typically) at the beginning of the growing season. At harvest time, you receive your share of the harvest from that grower. CSA has a number of advantages for you.
- You have a relationship with a particular grower and a particular farm (or orchard, in our case).
- You have access to local, in-season, and fresh produce that is more diverse than you can find at typical grocery stores.
- You know the way that grower cares for the crop, manages insects and disease, and delivers the crop to you.
- You support small farms that grow locally.
For us, we can care for the crop with confidence and support, knowing that our efforts to produce fresh and high-quality food is valued by subscribers. Further, time is precious during the growing season and the harvest season. CSA relieves some of the uncertainty of selling the crop. CSA also provides us with resources when we need it most — near the beginning of the growing season.
Shared Risk and Reward
“Shared risk and reward” is a cornerstone concept of CSA. The grower and the subscriber are in it together! You are an integral part of the process. Unlike typical transactions, CSA shares support the farming that yields the crop. In an abundant year, you can look forward to a bounty of high quality apples (the reward). In years with extreme weather or heavy disease pressure (the risk), you may receive less or even no produce.
There are typically no refunds on subscriptions — we put in a season’s worth of labor even if a severe late-season hailstorm wipes out the crop. We, like most CSA growers, feel great responsibility to our subscribers. In lean years, CSA subscribers have priority for what crop there is. And at the start of the season, we won’t offer more apple subscriptions than we think we can deliver.
You can learn more from Local Harvest and the USDA, and please read our community share agreement.
CSA brings growers and consumer together to share the bounty (and the risks) of the earth. We invite you to join us!
Outside the Lunchbox
No commitment now! Read about CSA and the CSA agreement. Your information is protected by our Privacy Policy.